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Returns

I received my order but it’s incorrect or damaged

In the rare event this happens, don't worry. Just email us at [email protected] with your order number from the email address you placed the order from. We'll work together to resolve the problem for you.

Can I change my order after I have placed it?

Unfortunately, once an order is placed and processed it cannot be amended. If you have any questions about your order, drop us a line at [email protected], and we'll assist you from there.

What is your Return Policy?

At Deliciously Ella, we are dedicated to ensuring our customers are happy with their purchases. Therefore, we have the following a returns policy in place should there be an issue:. 1. Eligibility for Returns:. Merchandise must be in their original c

I have an issue with a food product.

If you've encountered an issue, please email us at [email protected]. In your message, include the following details along with a description of the issue and photos if possible:. - Best before date and batch number. - Where you made the purc