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iOS

How do I unsubscribe from the app

You can manage your subscription via Apple - please click here to help you do that. After cancelling, your subscription will run until the end of the billing period, so you can still enjoy our content until then. If you change your mind you can re-su

I can't seem to log in with my email address

It could be that you are using the Hide My Email setting. You can check this by heading to the App Store and then navigating to Settings > Apple ID > iCloud > Hide my Email. If you registered with this email, you should be able to log in smoothly usi

Why am I seeing an SSL error on the app when trying to watch video content?

We’re really sorry you’re experiencing this! We’ve been investigating and found that the SSL error is most commonly linked to your internet provider or Wi-Fi network and OS, rather than the app itself. It tends to happen more frequently with provider

iOS 26 Beta Compatibility Notice

If you’re running the iOS 26 developer or public beta, you may experience issues with our app. At this time, our current version does not support iOS 26 beta, and some features—or the entire app—may not work as expected. We’re actively working on a n